Voicemail Notification Delays

Submitted by vince.roth on February 12, 2010 - 3:48pm.

We have intermittent problems with our voicemail notifications being delayed (by a few to many hours) from our Asterisk server to our Exchange 2003 server. We are running Asterisk Business Edition 1.4 on Fedora. What has been happening most recently is no-one received email notifications yesterday for voicemails received yesteday and then they all came through at the same time this morning. I checked the Exchange server and the messages are getting thru no problem as soon as they are being received.

Anybody have any suggestions of how to troubleshoot this?

Author: spditner
February 16, 2010 - 4:13pm

Asterisk submits the voice message to the mail queue via sendmail as soon as the call is hung up. I would look at the mail daemon logs on your Fedora system in /var/log, it should indicate why it's not able to deliver immediately.

Author: vince.roth
February 17, 2010 - 1:52pm

Thanks for the suggestion spditner, I will check it out.